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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ana Ruiz

May 9, 2025

5  out of  5
rating by Ana Ruiz
"Muy contenta con el excelente servicio, muchas gracias. La mejor compañía."
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Abelardo Santana

May 8, 2025

5  out of  5
rating by Abelardo Santana
"State Farm has great customers service and wonderful staff that go above and beyond to help and explain until one can understand. Thanks to Juan Cazares office staff... 5 Stars"
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Carlos Pena

May 6, 2025

5  out of  5
rating by Carlos Pena
"The staff here is always so attentive and does not let you get late fees if they can prevent it. Other would let the due date of your payment pass before they notify you of any issues with your payment"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! "
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Armando Garza

May 5, 2025

5  out of  5
rating by Armando Garza
"Staff was very cordial and helpful, especially considering it was close to 5pm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bianca Soliz

May 5, 2025

5  out of  5
rating by Bianca Soliz
"Friendly staff very helpful answered all our questions"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cesar Guerra

May 2, 2025

5  out of  5
rating by Cesar Guerra
"Great service, awsome attitude. Hallways willing to help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Monette Rodriguez

April 28, 2025

5  out of  5
rating by Monette Rodriguez
"Awesome Staff and Customer Service!! Cassandra was so helpful and patient with me today!! Making changes to my insurance plan was never easier! Highly recommend to anyone for their insurance needs!!!"
We responded:
"We try to provide the best customer service possible. Thank you for your comments & we value you as a customer! -Juan Cazares"
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Frank Willingham

April 28, 2025

5  out of  5
rating by Frank Willingham
"Ana was very polite and appeared to be very prepared for my personal request. She diligently heard my request and attended to my request. I'm glad that she was able to help me right away. I received the documents that I needed for my personal loan. I'm very happy to have State Farm as my auto insurance company."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kelly Houlihan Leonard

April 26, 2025

5  out of  5
rating by Kelly Houlihan Leonard
"They are easy to work with and communicate well. They are very thorough and do a great (quick) job of following up with each claim."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Adrian Cavazos

April 25, 2025

5  out of  5
rating by Adrian Cavazos
"I went in to update our automobile policy after trading in our pickup. Ana was extremely welcoming and helpful. She made replacing the truck an easy experience."
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Javier Sanchez

April 25, 2025

5  out of  5
rating by Javier Sanchez
"I am extremely satisfied with the service experience that State Farm has provided over the past 15 years. Most of all, I want to express my sincere gratitude to Kassandra for consistently keeping in touch with me regarding my policy and thoroughly explaining what is covered on my vehicles. Her dedication and professionalism have truly made a difference. Thank you so much for the exceptional service—keep up the great teamwork"
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Maria Hernandez

April 24, 2025

5  out of  5
rating by Maria Hernandez
"Excelente servicio el personal muy atento y preparado para ayudar a mis necesidades y dudas los recomiendo sin duda state farm son los mejores"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maria Schaefer

April 24, 2025

5  out of  5
rating by Maria Schaefer
"Staff very professional and efficient. Thanks for always being very nice."
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kassandra lopez

April 24, 2025

5  out of  5
rating by kassandra lopez
"Kassandra is very helpful and has great customer service!"
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Amanda

April 23, 2025

5  out of  5
rating by Amanda
"Very friendly and they always answer my questions that I ask"
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Brianna Andrade

April 23, 2025

5  out of  5
rating by Brianna Andrade
"“Thank you so much for your excellent service, patience and consideration of my insurance"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Guadalupe Mata

April 22, 2025

5  out of  5
rating by Guadalupe Mata
"State farm has helped me alot.i always recommend State farm. Staff is very helpful."
We responded:
"Thank you for your positive feedback. We appreciate your business. --Juan Cazares"
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montserrat monrreal

April 22, 2025

5  out of  5
rating by montserrat monrreal
"Great customer service from Kassandra!"
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Diego Aleman

April 22, 2025

5  out of  5
rating by Diego Aleman
"Fast and friendly when I needed the most. First and Sierra and sweet Ms Cassandra"
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Delia Ortega

April 10, 2025

5  out of  5
rating by Delia Ortega
"Adriana was very helpful with my account"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jorge Escobar

April 9, 2025

5  out of  5
rating by Jorge Escobar
"Erika is very helpful, and respectful. First time insured."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ivan

December 19, 2024

1  out of  5
rating by Ivan
"I am writing to report a serious privacy breach committed by State Farm Insurance. During my divorce proceedings, a State Farm secretary provided my confidential address information to my ex-spouse without my authorization. This disclosure has caused significant emotional distress and potential safety concerns. I believe this incident violates State Farm's privacy policy and applicable data protection regulations. I am deeply concerned about the security of my personal information and the potential misuse of this sensitive data. I urge you to take appropriate action to investigate this matter and hold State Farm personnel at this location accountable for this privacy breach. I would also appreciate it if you could provide guidance to these people on how to protect privacy and prevent similar incidents from happening in the future. I cancelled for obvious reason Thank you for your attention to this matter. If you need more info just contact me Am glad to provide names"
We responded:
"Thank you for notifying us of your concern. Our procedures is to notify both spouses when any changes are being made to separate the policy in a divorce situation. We welcome you to come into our office to further discuss this sensitive matter. "
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Rosa Garza

August 26, 2024

5  out of  5
rating by Rosa Garza
"I did a change to my insurance coverage on Sunday so I used the 1-800 service. On Monday I received a phone call from local Juan Casares office and was offered a reduced price due to me making an error on Sunday. Insurance coverage service was awesome and sincerely unexpected Highly recommend Juan Casares to everybody - 5 star service"
We responded:
"We appreciate your review and positive feedback. "
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Irma Moreno

March 15, 2024

5  out of  5
rating by Irma Moreno
"Jackie has great service!"
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Romy Lara

February 27, 2024

5  out of  5
rating by Romy Lara
"Todo bien muy contento y ñ"