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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rosa Garza

Rosa Garza

August 26, 2024

5  out of  5
rating by Rosa Garza
"I did a change to my insurance coverage on Sunday so I used the 1-800 service. On Monday I received a phone call from local Juan Casares office and was offered a reduced price due to me making an error on Sunday. Insurance coverage service was awesome and sincerely unexpected Highly recommend Juan Casares to everybody - 5 star service"
We responded:
"We appreciate your review and positive feedback. "
Profile photo of Guadalupe Mata

Guadalupe Mata

March 18, 2024

5  out of  5
rating by Guadalupe Mata
"State farm has helped me alot.i always recommend State farm. Staff is very helpful."
We responded:
"Thank you for your positive feedback. We appreciate your business. --Juan Cazares"
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Irma Moreno

March 15, 2024

5  out of  5
rating by Irma Moreno
"Jackie has great service!"
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Romy Lara

February 27, 2024

5  out of  5
rating by Romy Lara
"Todo bien muy contento y ñ"
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Rene Garza

February 26, 2024

5  out of  5
rating by Rene Garza
"Excellent!"
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Belinda Palacios

February 9, 2024

5  out of  5
rating by Belinda Palacios
"Jackie Betancourt was very friendly, professional, and informative. She explained everything with patience and a smile! That is much appreciated. Great Customer Service from this young lady!!"
We responded:
"Thank you for your positive feedback. We appreciate your business. "
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Statik Jesus_956

February 8, 2024

5  out of  5
rating by Statik Jesus_956
"Kandy Garza was a really good associate and was really helpful really recommend coming here"
We responded:
"Thank you for your positive feedback. We appreciate your business. --Juan Cazares"
Profile photo of Rosario Valencia

Rosario Valencia

February 8, 2024

5  out of  5
rating by Rosario Valencia
"Nos gusta mucha la atención de la Srita. Jackie Betancourt porque siempre nos explica todo muy bien."
We responded:
"Thank you for your positive feedback. We appreciate your business. --Juan Cazares"
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Silvia Olivan

February 8, 2024

5  out of  5
rating by Silvia Olivan
"Jackie has great customer service!"
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Felix Garza

February 7, 2024

5  out of  5
rating by Felix Garza
"Buen servicio"
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Susan Benavidez

February 2, 2024

5  out of  5
rating by Susan Benavidez
"Jackie was very helpful and knowledgeable regarding my situation which was not a normal one, she found what worked perfect for me and I'm very satisfied with her service. TY Jackie"
We responded:
"Thank you for your positive feedback. We appreciate your business. --Juan Cazares"
Profile photo of George Moreno

George Moreno

February 2, 2024

5  out of  5
rating by George Moreno
"Friendly Service, always helpful."
We responded:
"Thank you for your positive feedback. We appreciate your business. --Juan Cazares"
Profile photo of Rogelia Stabolito

Rogelia Stabolito

February 1, 2024

5  out of  5
rating by Rogelia Stabolito
"Jackie provided excellent customer service! She helped with Dss all the way to my car. Thank you all."
Profile photo of Linda Hernandez

Linda Hernandez

January 12, 2024

5  out of  5
rating by Linda Hernandez
"We just left Juan Cazares’ State Farm Office. Jackie Bentancourt, reviewed our policies with us. She did an excellent job of explaining our coverages and benefits. She has a a beautiful personality."
Profile photo of Cynthia Ruiz

Cynthia Ruiz

January 12, 2024

5  out of  5
rating by Cynthia Ruiz
"The office of Mr. Juan Cazares is awesome!"
We responded:
"Thank you for your positive feedback. We appreciate your business. --Juan Cazares"
Profile photo of Guillermo Bolanos

Guillermo Bolanos

January 11, 2024

5  out of  5
rating by Guillermo Bolanos
"Muy bien servicios. Las señoritas me ayudaron con mi seguro de vida."
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Carla Guerrero

January 11, 2024

5  out of  5
rating by Carla Guerrero
"Amazing staff!"
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Martin Munoz

January 6, 2024

5  out of  5
rating by Martin Munoz
"Awesome Service Recommend the staff is so friendly and nice! I personally enjoy the method of paying thru the phone instead of driving there!"
Profile photo of Belinda Salinas

Belinda Salinas

December 14, 2023

5  out of  5
rating by Belinda Salinas
"Very helpful and friendly"
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Nora

June 11, 2023

4  out of  5
rating by Nora
"Great service but very pricey. 😕"
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Eloy Falcon

May 1, 2023

1  out of  5
rating by Eloy Falcon
"We have State Farm insurance and it’s the worst. The staff is even rude saying it is what it is. This happened to my roof multiple times and each time a claim is made they say the repairs don’t meet the deductible and etc. Statefarms motto is like a good neighbor, state farm is there. Well they are not. Shop somewhere else. I’ll keep you all posted to see if they offer to replace my roof or not. Especially since I have had multiple roofers say it all is damaged and needs to be replaced. But not Statefarm. They send their own people and nothing gets fixed. I don’t recommend Statefarm. SMH 🤦🏻‍♂️"
We responded:
"Thank you for reaching out to us with your concern. Claim has been acknowledged and we'll keep in touch. Your claim is important to us. -Juan Cazares "
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Rosaura Sanchez

March 8, 2023

5  out of  5
rating by Rosaura Sanchez
"Excelente servicio al cliente. Leslie siempre nos ayuda en todas nuestras preguntas"
We responded:
"We try to provide the best customer service possible. Thank you for your comments, I will pass it on to Leslie. -Juan Cazares "
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Rosa Cantu

December 6, 2022

5  out of  5
rating by Rosa Cantu
"Atienden super bien!!"
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joekin Compean

December 6, 2022

5  out of  5
rating by joekin Compean
"Excellent agents"
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Thomas Mcknight

November 8, 2022

5  out of  5
rating by Thomas Mcknight
"Excellent service, very friendly, answered all of my questions and informed me of all the options for my needs."